Parko Privacy Policy 

This Privacy Policy explains how Parko collects, uses, and discloses information, including personal data, in connection with your use of our website, mobile application, and services. 

Information We Collect 

We collect two main types of information: 

Personal Information 

Personal information includes data that can identify you as an individual. We collect this information when you voluntarily provide it, such as when you sign up for the app, create an account, make a reservation, or contact us through a form. This may include: Name 

Email address 

Phone number 

Mailing address 

Payment information (for parking, bus, or golf cart bookings) 

Non-Personal Information 

Non-personal information cannot identify you directly. This includes data such as: 

Browser type and version 

Device type and operating system 

IP address 

Location data (for parking availability and route tracking) 

Usage statistics (including the pages you visit on the app/website, time spent, etc.) 

We collect this information automatically through cookies, tracking technologies, and GPS services to enhance your experience and offer better services. 

How We Use Information 

We use the information we collect to: 

Provide our services: Enable you to reserve parking spaces, golf carts, and bus rides, including personalized recommendations. 

Improve your experience: Enhance the app and website based on your preferences and usage data. 

Send communications: Send you newsletters, updates, and promotional materials (only with your consent). 

Offer customer support: Respond to your inquiries, address any issues, and provide assistance when needed. 

Track your bookings and payments: Manage parking reservations, bus bookings, and golf cart rides. 

Analyze usage patterns: Help us understand how users interact with our services to improve our offerings. 

Ensure legal compliance: Comply with relevant laws, regulations, and legal processes.  

How We Share Your Information 

We may share your information with trusted third-party service providers who assist in operating the Parko platform, including: 

Parking management companies for real-time parking availability and reservations. 

Golf cart and bus service providers to arrange transportation and track routes. 

Payment processors for processing payments securely. 

Technology partners to enhance app functionality and offer location-based services. 

These service providers are contractually obligated to maintain confidentiality and only use your information for the purposes we disclose. 

We will never sell your personal information to third parties or share it for marketing purposes without your explicit consent. 

Data Retention 

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including: 

Reservation history: To keep track of your bookings for your convenience. 

Legal requirements: We may retain data for longer periods if required by law. 

Security Measures 

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include using secure servers, encryption, and access controls. However, please note that no method of internet transmission or electronic storage is 100% secure. Location Data 

As part of our services, Parko may collect and use your location data to: 

Provide real-time parking availability in your area. 

Offer GPS-based directions to parking spaces and pick-up/drop-off stations for golf carts and buses. 

You may disable location services on your device, but some features may not function properly without it. 

Changes to this Privacy Policy 

We may update this Privacy Policy from time to time. When we make significant changes, we will post the revised policy on the Parko website or app. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.